SHIPPING OPTIONS DESCRIPTION

SEND US YOUR WATCH TO THE CUSTOMER SERVICE CENTRE

At the TAG Heuer Customer Service Centre, our watchmakers use their expertise and experience to conduct different kinds of work using genuine TAG Heuer components. In order to optimize the performance and preserve its appearance, your TAG Heuer timepiece requires expert periodic maintenance. At the TAG Heuer Customer Service Centre our watchmakers use their expertise and experience to conduct all kind of work using genuine TAG Heuer components.

Three shipping options are offered via our Send Us Your Watch site:

  1. DHL Link
    • This link can be filled out and then printed
    • It gives you the option to either drop the package off at a postal office
    • The shipment is insured and free of charge
  2. Shipping Kit
    • By selecting this option, you will receive packaging supplies
    • It includes a DHL label and can be dropped off at your local postal office
    • The shipment is insured and free of charge
  3. Personally organize the shipping
    • This allows you to use the courier of your choice
    • We recommend that you insure your timepiece for its full value

Please don’t forget to include the filled out Send Us Your Watch form and any selected documents along with your timepiece.

YOU MAY ALSO DROP YOUR TIMEPIECE DIRECTLY AT THE TAG HEUER CUSTOMER SERVICE
Click here to find the closest address

OR DROP YOUR TIMEPIECE AT THE CLOSEST BOUTIQUE OR RETAILER
Click here to locate a TAG Heuer Boutique or an authorized retailer in your area

DISCOVER MORE

Frequently Asked Questions

Read more about questions you might have about materials used, how to take care of your watch or other accessories, etc.

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Maintenance service

We recommend a maintenance service every 1 or 2 years or a failed water-resistance test. As a general rule, all TAG Heuer watches require an annual check of their water-resistance.

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SERVICES

Please choose between the following options: